Measures for success
Companies for years measured the diversity of their workforce to determine how effectively they attract, retain, and develop underrepresented talent. But few organizations have cracked the code on measuring inclusion, which goes beyond diversity alone to capture the competitive advantages of changing demographics in the workplace and marketplace.
The workplace dynamic most widely measured and analyzed by demographic differences is employee engagement. But, as Korn Ferry Hay Group has observed in its work with clients globally, engagement alone does not suffice. Instead, the firm suggests that another key measure for assessment is employee enablement: How equipped are employees with the tools and processes that actively address their frustrations, and how empowered are they to “go the extra mile?”
Read this article from Korn Ferry Institute.