The Day-To-Day Experiences of Workplace Inclusion and Exclusion
How do you define inclusion? Can you recall particular experiences at work when you felt included? Based on those, can you now describe what inclusion looks and feels like to you? Now think about instances when you felt excluded. How would you describe those experiences? Perhaps you’re able to recall a specific story, image, or interaction that signaled exclusion. Chances are you’ll remember feelings of exclusion more vividly than those of inclusion. For many people, negative events are more memorable or stand out more than positive events.1 This means that efforts to facilitate inclusion can be hidden and overshadowed by the power of exclusion.
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